Docmed, a platform operated by Mediprime Solutions Private Limited (“us”, “we”, or “Docmed”,
which also includes its affiliates) is the author and publisher of the internet resource
https://docmed.in/ (“Website”) on the world wide web.
This Privacy Policy describes how we collect, use, and disclose your personal information when you
use our website, https://docmed.in/ ("Website"), and the choices you have associated with that
information. We respect your privacy and are committed to protecting your personal data.
BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED
TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS
PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR
COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS
PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE
TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE
WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF
YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR
CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY
SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR
ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR
COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS
DESCRIBED IN THIS PRIVACY POLICY.
1. Information We Collect
When you visit our Website, we may collect several types of information, including:
Personal Information: When you register for an account, we collect your name, email address, phone
number, and other contact details.
Professional Information: For doctors registering on our platform, we may collect information about
your medical qualifications, specialities, and professional experience.
User Content: Information you provide when interacting with our platform, such as reviews,
comments, and messages.
Usage Data: Information about your device and how you use our Website, such as your IP address,
browser type, pages visited, and time spent on the site.
Cookies and Similar Technologies: We use cookies and similar technologies to improve your
experience on our Website, track usage patterns, and personalize content.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and maintaining our services, including connecting patients with healthcare providers.
Personalizing your experience and tailoring content to your preferences.
Communicating with you, including sending updates, notifications, and marketing messages (you can
opt out at any time).
Analyzing usage data to improve our Website, services, and user experience
Complying with legal obligations and protecting our rights and the rights of others.
3. Booking Appointments
When booking appointments through the Website, you agree to provide accurate and up-to-date
information. Docmed is not responsible for any inaccuracies or errors in appointment bookings.
Cancellations and rescheduling may be subject to Service Provider policies.
4. Sharing Your Information
We may share your information in the following circumstances:
With healthcare providers: To facilitate appointments, consultations, and other healthcare services.
With third-party service providers: For data processing, analytics, marketing, and other services.
With your consent: If you give us permission to share your information for specific purposes
For legal reasons: To comply with legal requirements, respond to legal requests, or protect our rights
and the rights of others.
5. Data Security
We take data security seriously and implement measures to protect your information from
unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over
the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You have choices regarding how we use and disclose your information:
Account Settings: You can update your account information and communication preferences in your
account settings.
Cookies: You can manage cookies and similar technologies through your browser settings.
Marketing Communications: You can opt out of receiving marketing communications from us by
following the unsubscribe instructions in our emails or contacting us directly
7. Third-Party Links and Services
Our Website may contain links to third-party websites or services that are not controlled or operated
by us. We are not responsible for the privacy practices or content of these third parties. We
recommend reviewing their privacy policies before interacting with them.
8. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal
information from children. If you believe we have inadvertently collected information from a child,
please contact us immediately
9. International Users
If you are accessing our Website from outside India, please be aware that your information may be
transferred to and processed in India. By using our services, you consent to the transfer and
processing of your information in India and other jurisdictions where we operate.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and
the "Last updated" date will be revised accordingly. We encourage you to review this Privacy Policy
periodically for any updates or changes.
11. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our practices regarding
your personal information, please contact us at [email protected] .