Privacy Policy

Docmed, a platform operated by Mediprime Solutions Private Limited (“us”, “we”, or “Docmed”, which also includes its affiliates) is the author and publisher of the internet resource https://docmed.in/ (“Website”) on the world wide web.

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, https://docmed.in/ ("Website"), and the choices you have associated with that information. We respect your privacy and are committed to protecting your personal data.

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

1. Information We Collect
When you visit our Website, we may collect several types of information, including:
Personal Information: When you register for an account, we collect your name, email address, phone number, and other contact details.
Professional Information: For doctors registering on our platform, we may collect information about your medical qualifications, specialities, and professional experience. User Content: Information you provide when interacting with our platform, such as reviews, comments, and messages.
Usage Data: Information about your device and how you use our Website, such as your IP address, browser type, pages visited, and time spent on the site.
Cookies and Similar Technologies: We use cookies and similar technologies to improve your experience on our Website, track usage patterns, and personalize content.

2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and maintaining our services, including connecting patients with healthcare providers. Personalizing your experience and tailoring content to your preferences. Communicating with you, including sending updates, notifications, and marketing messages (you can opt out at any time).
Analyzing usage data to improve our Website, services, and user experience
Complying with legal obligations and protecting our rights and the rights of others.

3. Booking Appointments
When booking appointments through the Website, you agree to provide accurate and up-to-date information. Docmed is not responsible for any inaccuracies or errors in appointment bookings. Cancellations and rescheduling may be subject to Service Provider policies.

4. Sharing Your Information
We may share your information in the following circumstances:
With healthcare providers: To facilitate appointments, consultations, and other healthcare services. With third-party service providers: For data processing, analytics, marketing, and other services. With your consent: If you give us permission to share your information for specific purposes
For legal reasons: To comply with legal requirements, respond to legal requests, or protect our rights and the rights of others.

5. Data Security
We take data security seriously and implement measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices
You have choices regarding how we use and disclose your information:
Account Settings: You can update your account information and communication preferences in your account settings.
Cookies: You can manage cookies and similar technologies through your browser settings. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly

7. Third-Party Links and Services
Our Website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third parties. We recommend reviewing their privacy policies before interacting with them.

8. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately

9. International Users
If you are accessing our Website from outside India, please be aware that your information may be transferred to and processed in India. By using our services, you consent to the transfer and processing of your information in India and other jurisdictions where we operate.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our practices regarding your personal information, please contact us at [email protected] .

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